Profit Center Coach – Day 4

Roxanne Rockvam

“Kind people are the best kind of people”

It’s been a tough week at work.  I always “joke” that when we get a week full of “odd” customers that it’s got to be a full moon.


Sometimes people are just in a crappy mood.  Here’s a quick little tidbit from today to throw a little perspective in your life.  We had a customer just “over the top” angry today – she was rude to our crew saying we have the “crappiest customer service she’s ever experienced”.  Honestly, our crew was doing lots of things to help the woman.  Well… she left, went on her boat… and about 6 hours later came back…

no one wanted to help her.

But the crew did.  And she had the chance to come in and shed a little light on the morning activities.  Her father had recently died and they were having a family gathering in remembrance…  and she appreciated our help.

So there you have it.  Everyone has their own baggage.  Be Kind.

Remember… I’m still here, I’m just taking a little creative break!  More details coming soon!

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