Tribe Building – Profit Center Coach

ProfitCenterCoach.com – E461 – Quit Living in an Echo Chamber

“Speak Freely”

Wednesday: Midweek Motivation

Yesterday I shared the power of Storytelling. So using my own advice, let me share a story from a trip to DC!

“It’s OK, speak freely” said the retail clerk at the train station. Instantly a huge wave of relief came over me.

Washington DC is an amazing city. If you get the opportunity to visit, it’s a “must see” bucket list destination. The monuments look just like they do on TV! haha.

Seriously!

Have you ever had that experience of seeing a picture of a landmark “over and over”, for example, the Eiffel Tower or Central Park, and then you visit and think WOW it’s just like in the movies!

Side note: the Eiffel Tower was MUCH bigger than I thought it would be. I’m not sure why I thought it would be small, but it’s really really big, something to stay awake for!

My other observation is that Central Park is full of hills! You know when you see the crime show and they find the body in Central Park, it’s always in a flat area… yeah, that’s total fiction, the park is all hills! Some are really big, too!

OK back to the train station. Back in 2010 I was buying Benjamin Franklin’s “Common Sense” it’s a small pamphlet written in the 1700s. I thumbed through it and knew I had to buy it. You should read it. I was amazed the words are as relevant today as when it was written nearly 300 years ago.

The gal took my credit card and made a comment about the book, and I started to answer, then I caught my tongue. She looked at me and said, “speak freely”.

It was refreshing. Not just that it was OK to give an opinion but that she wanted to hear the opinion.

I think we have forgotten this skill.

Please. Speak Freely.

PS: don’t worry that if you share your opinion that you’ll lose a sale and go out of business. People will disagree with you! It’s OK. This ties in to building a tribe of people that know and like you. Let’s not be disrespectful. Please listen with your ears, not your mouth. If you shout someone down you’ll find yourself isolated in an echo chamber. Our goal with the Infinity Marketing machine is to attract people that like us, that’s totally different from attracting people like us.

#doinginfinity

Tomorrow… come back for my episode on “Infinity Customers”!
PS: Like my vibe? I want you to join my tribe! start here!

Infinity Marketing Machine Daily Topics:
Monday – Character (Subject Matter Expert)
Tuesday – Content & Consistency
Wednesday – Midweek Motivation
Thursday – Infinity Customers
Friday – Big Money
Saturday – Try This!
Sunday – Week in Review

ProfitCenterCoach.com – Episode #459 – These Three Tips Improve Your Online Credibility, Today.

“Don’t find yourself. Create yourself.”

Monday: Character

Do you wait for things to happen to you or do you make things happen?

Today’s inspiration is all about your answer to this question. If you wait for things to happen, you are not in control. When it comes to creating yourself… you must be in control.

Here are three tips to gaining control with the image you present online.

1) Linked In. – Go into your profile and update! Make sure to be creative. This is your chance to show people what you’re made of! Honors and awards need to be included, this is a vital avenue to character and showcasing that you are a Subject Matter Expert.

Now…. if you don’t have “awards” or have a unique field without awards, you can still build expertise in your followers. This is why McDonalds has “billions and billions” served! When I worked in college admissions I served on a scholarship committee… but does it sound better to say, “I’ve read over 1,000 scholarship applications”… be creative.

2) Website – About Me. Use this space to share who you are! It’s similar to the Linked In profile – but different in that you want to share your personality. Include photos and add recent “coolness” – You’ll include awards/honors and leadership activities — but you’ll also want to show your story.

Your story is what makes you… YOU. Include how you developed your talents that brought you to open a business. Let your readers understand who you are. I said, “personality” earlier… and it’s important to show that side. But story are the words that got you where you are today.

3) Write something! If you’re not up to a blog… yet… then at least come up with your big list of questions. Start with one giant list. It’s going to be related to one profit center. Remember profit centers are areas of your business that generate income. For our marina we have a boat club, winter storage, and a store. They interrelate but they also stand alone!

So… take the time to write down every question you’ve ever been asked by a prospective client. The reason this builds credibility is that people reading online will have those exact questions. When they find the person that can answer their questions, they’ve found an expert.

There you go. Three things to immediately build your character… that are not difficult to do today!

Sounds like you’ve got some work to do! But it will be worth it to build your character – the first C of the Infinity Marketing Machine.

#doinginfinity

Tomorrow… come back for my episode on “Content & Consistency”!
PS: Like my vibe? I want you to join my tribe! start here!

September 17, 2018September 17, 2018 by Roxanne Rockvam Categories: 1-Monday - Subject Matter Expert, branding, Content, DoingInfinity, marketing, Real world, Success tips, Tribe BuildingTags: build character today, enhance your profile, online credibility tips, subject matter expert, tell a story Leave a comment

ProfitCenterCoach.com – Episode 456 – The Reason You Follow is also the Reason You Lead.

“Lead, follow, or get out the way.”

Thursday: Infinity Customers

Who do you follow? Think about the people, brands, celebrities, products, businesses? Which ones do you love…

Now ask yourself why do you follow them? Why do you feel such a connection with the entity that you follow it?

You see, I’ve heard you can follow something as simple as cereal. Growing up I used to love a trip to the grocery store to visit the cereal aisle. That was always cool. Way better than the spices (yawn, boring). But I bet you can follow a spices page…

So why do we do this?

Because we want to belong. I follow my favorite hotel in Florida. Why? Each time I see the pool, I envision myself floating in it! I imagine that people who follow spices think of smells or tastes? OK, I have no idea… that’s just to strange for me. But hey, I’m not part of that tribe!

And that’s the point.

As a follower you want to belong. That’s why you give permission for a toilet paper company to send you information.

Now reverse engineer this… do YOU offer an “experience” that people want to follow? And I don’t just mean online. Do they want to west a T shirt with your logo? At the heart of it, are you a good leader? Remember, you are the vibe behind your tribe.

This vibe is a critical portion of your Infinity Marketing Machine. The reason is that you want people to hang out with you and consume the content you provide. When they stick around they become loyal and that loyalty translates into more sales.

That’s what we all want… more sales!

Your vibe can be created. It is a combination of your policies and procedures mixed with your products and services tied together with your history and story!

This vibe is critical to your Infinity Marketing Machine. The stronger and more defined your vibe the better your results will be.

Take some time today to see what vibe you already have… and then decide if it’s what you really want to be leading! If it’s not… change it.

#doinginfinity

Tomorrow… come back for my episode on “Big Money Small Change”!
PS: Like my vibe? I want you to join my tribe! start here!

September 13, 2018September 13, 2018 by Roxanne Rockvam Categories: 4- Thursday - Infinity Customers, branding, Business owner motivation, DoingInfinity, infinity marketing machine, marketing, Success tips, Tribe BuildingTags: create a following, small business owner tip, Tribe Building, tribeology, vibe behind your tribe 1 Comment

ProfitCenterCoach.com – Episode #454 – Are You an Impatient Butterfly?

“Stop rushing the process. Instead, perfect the art.”

Tuesday: Content and Consistency

Question: How do you write what your tribe wants to read?

My Answer: I don’t think you do… I think you write what YOU want to write. But I do have a mini-formula that will soon reveal itself.

OK, here’s what I mean by writing what YOU want… I think you write from your heart. You write what inspires you and you simply let it flow. Get the ideas in your head to flow right on the paper (or keyboard) – adopt a mindset that “it’s important to share”.

Now, here’s the deal. Focus less on the sentence structure and focus more on message. When that happens you can focus on a title to grab attention. When that happens, you can include a call to action.

You want your readers to do something… but you have to attract them… and in the middle of all that is… your message. If you skip a step your message gets lost!

Check this out:

I create a great message and call to action… but the title is bland. No one reads it.
I create a great title and message… but no call to action. It’s read and forgotten.
I create a great title and great call to action… but fluffy message. You lose credibility.

When you change your mindset to creating posts that are helpful and appreciated by your tribe all you have to do is: create a title to attract, create a message that’s useful, and create a call to action to help them.

That’s it.
Easy.

Your map to creating a “perfect” post is simple. But this does not mean you can rush the process, after all, it is an art. If we’re impatient, we only have caterpillars. The world needs beautiful butterflies, not impatient ones.

Take a moment, use this mini-formula, and write one great post… TODAY! Use my Title, Message, Call to Action formula — and don’t forget the hashtag #doinginfinity

Tomorrow… come back for my episode on “Midweek Motivation”!
PS: Like my vibe? I want you to join my tribe! start here!

September 11, 2018September 12, 2018 by Roxanne Rockvam Categories: 2-Tuesday - Content & Consistency, Blog content, branding, Content, DoingInfinity, marketing, Real world, Success tips, Tribe BuildingTags: create a blog in three tips, doing infinity, make your post interesting, small business blogging tip 1 Comment

Hashtag… Important! – Episode 451 – #doinginfinity

“The dream is free. The hustle is sold separately.”

Friday: “Big Money Small Change”

On Friday and Saturday I love highlighting new or cool marketing things I’ve discovered from brands I use or that followers send to me…

Yesterday I opened my mail. My dog collar arrived in a branded mail bag. Inside the bag was the collar and a nice thank you post card.

One of my side hustles is that I embroider dog collars! It’s fun to create a personalized collar for my customers. I enclose a custom note and wrap the collar so it’s like receiving a gift in the mail.

Well… yesterday I received the gift!

This note was really cute. But the detail I want you to notice is the lower left corner of the note…

Can you see it?

“We’d love to see your pet! #lupinepet”

Right on the thank you note it has the company hashtag! Fantastic idea. Super easy, and quite frankly, it’s free! I think this is something we all should start doing!

Create a custom hashtag for your business (and for your events)

PS: Please share your real world business success stories with us: #doinginfinity

Tomorrow… come back for this week’s episode on “Try This”!
PS: Like my vibe? I want you to join my tribe! start here!

September 7, 2018September 7, 2018 by Roxanne Rockvam Categories: 5- Friday - Big Money, branding, Business owner motivation, Creative, marketing, Real world, Sales, Social proof, Success tips, Tribe BuildingTags: add a hashtag, branding your business withhashtags, create a custom hashtag, doing infinity, infinitypreneur, tribeology 1 Comment

ProfitCenterCoach.com – Episode #447 – Is Snapchat a Fruit or Vegetable?

“Knowledge is knowing a tomato is a fruit. Wisdom is not putting it in a fruit salad.”

Monday: Subject Matter Expert

Get up. Run business. Go to sleep. Repeat.

I’m willing to bet that there’s a lot of knowledge that happens between “get up” and “go to sleep”. haha

This knowledge is the information that you need to focus on for positioning yourself as a Subject Matter Expert. And we need to be a Subject Matter Expert in our industry because being the thought leader for our customers transitions them to a tribe. And when they become a tribe you will experience loyalty.

That’s why this is important!

But I found today’s inspiration and it made me laugh because we’d never put a tomato in a fruit salad… but how many times have you almost done something “dumb”… OR better yet, how many times has someone else nearly done something dumb but you stopped them?!?

The way you build trust with your tribe is to show them where the pitfalls are! You want to prevent them from doing something dumb. I like to mention this point because sometimes people feel funny about listing their credentials or starting a blog. But… your ability to serve your tribe by preventing them from doing something incorrect (dumb) or your ability to shorten their learning curve is a great benefit to spending the time to be a thought leader.

Remember, this does take time. You are working on your business, so taking the time to write web pages or a blog might seem irrelevant. However, if you prevent someone from putting tomatoes on their fruit salad, isn’t it worth it?

Alright – maybe that’s not your number one concern… so if your knowledge brings more customers in your door… isn’t it worth it?

The reason I bring this up… I was talking about our crew with my parents (the owners of our family marina) – anyway, my dad was asking about how I recruited our crew this summer. He knew about the open house event we hosted in April, but he wanted to know HOW we found the people that we invited to the open house. My answer… “Snapchat”.

You see, I was able to share my knowledge with my dad and explain how powerful social media can be. I used the real world example of our open house. He still doesn’t completely understand what Snapchat is… but he does fully understand that using a newspaper ad to attract our high school crew is just like putting tomatoes on your fruit salad!

Tomorrow… come back for this week’s episode on “Content and Consistency”!
PS: Like my vibe? I want you to join my tribe! start here!

September 3, 2018September 3, 2018 by Roxanne Rockvam Categories: 1-Monday - Subject Matter Expert, marketing, Social proof, subject matter expert, Success tips, Tribe BuildingTags: part time crew employee recruitment, small business owner advice, snapchat marketing, subject matter expert, thought leader 1 Comment

ProfitCenterCoach.com – Week in Review – Episodes #441 to #445

In case you missed an Episode of the Infinity Marketing Machine… Here are the links to this weeks stories! –

Remember: Learn It. Do It. Profit.

Monday – Subject Matter Expert – Episode #441 – Be an Expert. Write.

Tuesday – Content & Consistency – Episode #442 – Cross the Bridge!

Wednesday – Midweek Motivation – Episode #442 – Can I Buy Your Parrot?

Thursday – Infinity Customer – Episode #443 – Good Times 10!

Friday – Big Money – Episode #444 – The Tribe is in the Garage

Saturday – Try This! – Episode #445 – Likes Count

Thanks so much for your interest in my ideas – to get more info, follow me… also if you like what you’re reading… I’d love to have you join me here: start here!

You can also grab my free app: SmallBusinessClubApp.com

Thanks!

Big Money Small Change Success
Character + Content/Consistency + Goals/Motivation + Customers =
Infinity Marketing Machine

Would you do me a favor and join my “week in review” newsletter, that way, I’ll also be able to keep you posted on my progress of upcoming books, speaking events, etc…

Tomorrow… come back for this week’s episode on “Subject Matter Expert”!
PS: Like my vibe? I want you to join my tribe! start here!

September 2, 2018September 2, 2018 by Roxanne Rockvam Categories: 7- Sunday - Week in Review, Blog content, Content, Creative, Customers, email marketing, infinity marketing machine, marketing, Success tips, Tribe BuildingTags: advice for small business owners, small business blog, small business owner tips, week in review Leave a comment

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