Episode #67 – Patience, Waiting and a Good Attitude… but My Free App is Ready – install at SmallBusinessClubApp.com

We have all had to wait in line for the person ahead of us with the “world’s dumbest question” to finish, haven’t we?!?!  Well, maintaining a good attitude is the best course of action, it gives you something to focus on.

OK, here’s the strangest metaphor I can come up with… my dog, Mr. Pancake, loves to bark at everything.  I mean everything.  His trainer taught him to “stay” and he stops barking.  Why?  Well, he has to focus on something else.  All of his energy is focused on “stay” and he cannot bark.  And really it’s teaching him patience.

If you focus on having a good attitude while being patient, it will help you, too.  Watch this some time while you wait in line… if you see the cranky person, they spiral out of control with a bad attitude, while the happy person maintains a good attitude.  And really, who do you want to be more like?

Business is all about patience, you wait for proofs, deliveries, employees… the better your attitude while you wait, the happier you’ll be.

That brings me to my new app!  YEA!!!!  It’s Here! It’s Here! It’s Here!

In a true test of my patience, where I did my best to maintain the most positive attitude, after 5 months of waiting for Apple to approve it, it’s finally in the App store.   I have no idea why it was rejected 4 times… other than it just got caught in some strange cyber loop OR I was being forced to practice patience (haha).  But it’s here!!!

Go install it… smallbusinessclubapp.com

Tell your friends that own business to install it too… the more people joining, the better this thing is going to rock!

The reason I created the “Big Fish Ideas Small Business Club App” is to easily get all the information in one location.  You’ll find this blog and the “Two Minute Commute” podcast along with a way to submit your “real world” marketing successes.  I love finding “real world examples” when I’m out shopping, but really, when you get to brag about your store, it’s more fun!

Install the app and let’s get this party started.

… and always remember “True patience is keeping a good attitude while waiting!”

PS: if you love my post… give it a “like”!
Join us and Install our free App!
Action Step
1- Install my free app “Big Fish Ideas Small Business Club” – click or visit SmallBusinessClubApp.com
2-Practice a good attitude today while you are waiting… could be at your business, waiting on hold, or in line buying groceries.  Keep a good attitude!

Subscribe to my blog at BigFishIdeas.com

Listen to Episode #67 of the Two Minute Commute

Episode #52 No Complaint Without a Solution

I was at a seminar about a year ago when the speaker asked for a show of hands, “how many of you have someone that works for you that’s hostile, angry, mean, full of complaints, gruff and in general is just unpleasant to be around?”  Nearly everyone raised their hand.  She paused then said, “and you pay them?” — what a great, “snap back to reality moment” – why are you paying someone to ONLY complain?  Because you tolerate it.

Implement an “if you bring a complaint, bring a solution” policy with your employees… if your customer complains, ask for their solution.  Simply, quit allowing “whiny complainy” people to surround you.  (yes I made up the word comlainy…)

Now, it might not be a great solution that the person presents, but it does get them in a solutions mindset.  This will allow you to think about the solution AND the problem.  It’s really easy to dismiss a complaint as “just another thing HE or SHE complains about” but if they say, “this sucks… here’s how we can do it better” you might actually see the problem!

PS:  You are still in control of the solution… the one presented might be the best one, or it might spur you to a variation!  Either way, it’s going to help you get positive feedback.

PSS:  Why the Rubik’s Cube… they were very popular when I was in Middle School… fastest I ever solved one was one minute-twenty eight seconds.  Believe it or not, my classmates used to pay me a dollar to solve their cubes for them.  I can still solve it and for a dollar I’ll solve yours!  haha

Action Step
1- Start right now, implement a “no complaint without a solution problem” – this goes for employees and vendors.

Subscribe to my blog at BigFishIdeas.com

Listen to Episode #52 of the Two Minute Commute

Episode #45 – Plant a Tree Today, Start Your Blog

When will you start your blog?  If you had started a year ago, blogging once a week, you’d have 52 posts today!  Just like planting a tree, the best time to have done it was in the past, but the second best time is today.   Take action, start your blog today… a month from now you’ll be glad you did!

If you’re worried about HOW to start a blog, don’t let that stop you, just start writing. Even if it’s just in a notebook or in your Word program.  If you have the content, someone else can set up the technology for you.  You just need to start, today.  It’s becoming more and more important to the changing world of Social Media Marketing.  If you read the article I wrote on Subject Matter Expert, blogging takes on a whole new importance.

Action Steps
1- Read my article, Subject Matter Expert at BigFishIdeas.com
2-Start a Blog (or at least start writing)

Listen to Episode #45 of the “Two Minute Commute”

Episode #40 – Winning is a Habit

Get in a winners mindset! Habits are a funny thing, you can have good habits and bad habits. While habits bring a downward spiral… good habits spiral up!  Today you need to get in the habit of winning. I want you to start by setting a goal and accomplishing it.  Just one goal, just one task to accomplish, everything else is a bonus.  You see… winning takes time, commitment, planning, and follow through.  It’s the same energy you put into your business everyday!  You just might not think of it as winning when you are unloading inventory, writing payroll checks, or vacuuming the display floor.  All of those tasks create your winning atmosphere for your business.

Action Step
– Today focus on one goal, just one thing you want to get done. Start your habit of goal accomplishment!
Visit Episode #40 of the Two Minute Commute

Episode #39 – Keep Up the Enthusiam

When you have enthusiasm it sets your business apart from the rest. As the leader you set the tone. Others will gain momentum from your enthusiasm and that’s pretty powerful!

Your big advantage as a local business is the ability to have your enthusiasm transfer to the people surrounding you… think about it, you’ve had interactions with both huge companies and small businesses, which one can you feel the excitement of the owner?  I mean, buying muffins at a local bakery where you can feel the love and artistry of the product is much different from prepackaged muffins in a box, right?  🙂

Action Step:
-Keep up your Enthusiasm

Click to Listen to Episode #39 of the Two Minute Commute