Category: Customers

Posted on in 6- Saturday - Try This!, branding, Customers, marketing, Success tips, Tribe Building

TribeologyBlog.com – Episode #566 – Keeping In the Loop

Saturday: Try This

What’s happening?  I wish there was a sign so I could find out!

I saw this sign at Disney and thought, with all the technology around, this is pretty cool – an old schools sign.

This was in the lobby and it’s attractive and movable AND informative. It helps to, guess what… build a tribe among the guests!  YES a hotel of 500 rooms certainly needs to create a tribe.  The challenge is, everyday their tribe changes.  BUT, one sign like this is an opportunity to provide activities that support the vibe!

 

You’ll notice that this hotel is a “nautical” theme by sailor Mickey on the sign.  Again, vibe behind the tribe.

So how can you do this?  You’re not a hotel…

Well, if you have download PDF’s online, do they have design layouts that also support your vibe?  Do you have a “schedule” of events that you can share… you may be thinking “arts and crafts” like in the photo… But imagine laying out your next month of “soup of the day”

There are lots of things you already know are coming next, but your customers don’t… so keep them in the loop and build the excitement of your vibe!

Try This!

 

#doinginfinity

Tomorrow… come back for my episode on “Try This”!
PS:  Like my vibe? I want you to join my tribe! Begin with my quick and simple guide to understanding the 5C’s of the Infinity Marketing Machine.  I call it #doinginfinity.  Click Here and I’ll email you a FREE download.

Infinitypreneur.com

 

Infinity Marketing Machine Daily Topics:
Monday – Character (Subject Matter Expert)
Tuesday – Content & Consistency
Wednesday – Midweek Motivation
Thursday – Infinity Customers
Friday – Big Money
Saturday – Try This!
Sunday – Week in Review

Posted on in 5- Friday - Big Money, big money, branding, Customers, DoingInfinity, infinity marketing machine, marketing, Success tips, Tribe Building

TribeologyBlog.com – Episode #565 – Can You Create a Tribeology Home Run?

“Know the difference between being different & special.”

Friday: Big Money Small Change

 

I love when I check my feeds in Facebook or Instagram and find amazing posts to share with you!

Since we’re always looking for new ways to increase our money this might be a great idea for you.  Maybe not exactly like it, but if you grasp the spirit you’ll be rocking it!

This post is from a baton twirling group.  Remember, I competed fro 17 years so it’s fun to still follow teams and see how the sport evolves… one evolution is the introduction of social media on the business side.

There’s something in baton twirling called a 1-turn.  It’s when you toss the baton in the air and while it’s out of your hand, you turn around once and catch the baton.  You can do a 2-turn… which is two spins.  3-turn… 4-turn… etc.  YES, the very good competitors get up to 9ish, it’s pretty incredible.

BUT you have to start somewhere and that somewhere is the 1-turn. It’s a milestone. Honestly, it’s the first “real” trick that separates the new students from those on their way to competition levels.

SO, back to the post.  This girl was at practice and caught her 1-turn!  Look at how they celebrated.  The studio has a chalkboard and wrote the milestone on it for the girl to stand in front of the studio logo on the wall!

The caption said “she joined the 1-turn club”

This is a pretty exciting way to showcase your product (lessons) as a brand.  LOOK AT THIS… it’s tribe building.  You celebrate your student’s success and share with your online family so they too can celebrate!  It motivates the girl who achieved the milestone, shows your teaching success, and can create a shareable moment.

And it’s an Infinity promotion. You erase the chalk board and wait for the next milestone… the wall is a great decor item that serves double duty.

This is a “very big money small change” item.

How can you do this?   Use creativity –  like our quote says… make it special.

For me… We have a marina… We could do this by celebrating “my first boat ride” or “my first visit to Lake Minnetonka” create a certificate, award to the customer, and take a photo in front of our sign and post online!

Done consistently, it’s a fantastic content creator!

So let’s see… of our 5 C’s we have…

  1. Character (Subject Matter Expert) – YEP, success at teaching.
  2. Content – YEP – it’s a content generator
  3. Consistency – YEP – it’s going to happen again…
  4. Customer – YEP – the student is celebrated
  5. Cash – it likely will build excitement for others to want to join.

This is a home run for Tribeology!

 

#doinginfinity

Tomorrow… come back for my episode on “Try This”!
PS:  Like my vibe? I want you to join my tribe! Begin with my quick and simple guide to understanding the 5C’s of the Infinity Marketing Machine.  I call it #doinginfinity.  Click Here and I’ll email you a FREE download.

Infinitypreneur.com

Infinity Marketing Machine Daily Topics:
Monday – Character (Subject Matter Expert)
Tuesday – Content & Consistency
Wednesday – Midweek Motivation
Thursday – Infinity Customers
Friday – Big Money
Saturday – Try This!
Sunday – Week in Review

Posted on in 4- Thursday - Infinity Customers, Content, Customers, DoingInfinity, infinity marketing machine, marketing, Real world, Success tips, Tribe Building

TribeologyBlog.com – Episode #564 – Want to Learn the Hidden “C”?

Quote: “What you repeat, You Strengthen”

Thursday: Infinity Customer

 

We’ve made it to Thursday – the day we talk about our Infinity Customers!  The thing I wanted to chat about is there are two sides to our Infinity Customers… side one is the buying side and side two is the nurturing side.

These are very different sides.

Let’s look at the benefits of the two sides.

If we operated under the “One and Done” style of business that we have traditionally grown up with we would create an ad.  It’s focus would be on that product or service we sell.  People would buy and we would look for more customers.

Clearly, we still need to do advertising, but… there is a new way.

The new way is when we create our Infinity Marketing Machine and get ready for new customers to join us on a journey.  We find them (or they find us) and they enter our machine.  This machine is geared to make them want to stay.  Sure they found us with an intent to buy something… but after they buy, they don’t leave.

They stay!

This is totally different.

Sure, we used to keep a “mailing list” and when we wanted to sell something we would create a letter or postcard and send to the customers… but now we entertain them.

At the heart of it, we are creating a tribe.  The tribe stays.

I look at how we did business 20 years ago, we kept (and still keep) a mailing list.  Our customers rent boats, and at the beginning of the next season we would send a invite to come out and enjoy the lake… by renting a boat.  This model will still work.

BUT now…

All winter long, once a week, our customers receive an email from us.  Each week we talk about what is going on around the marina and in the area.  We share our vibe.  By the time the spring comes, they’ve already seen us working on the motors, cleaning the interiors, launching in the lake, watching the ice melt, and hiring new crew.  We really have no reason to send a postcard to welcome to the lake, they’ve lived the experience, in real time, as it has happened.

This is the nurturing side.

As for the buying side… well, that happens when they rent a boat.  We do still have traditional advertising which generates business, BUT… again, we switched our focus to capture leads instead of the “one and done” cash register ring.

It’s VERY scary to make the jump.  We are getting ever so close to our 60th year of business, and to leave everything you’ve known about “one and done” in exchange for “infinity” is scary.

Here’s the funny thing, I didn’t send out that “welcome” letter in the summer of 2018.  It didn’t even occur to me, I noticed I didn’t send it about a week ago… and you know what, we INCREASED sales in our rentals last summer.

Infinity works.  It IS well worth it, IF you are willing to commit to the 5 C’s… Character, Content, Consistency, Customers, Cash.   When you fully Commit, it works.

hahaha – That’s the hidden C… Commit.

Therefore, if you commit to the continuous nurturing of your tribe building the buying side will take care of itself!

 

#doinginfinity

Tomorrow… come back for my episode on “Big Cash Small Change”!

PS:  Like my vibe? I want you to join my tribe!
Free Gift:  Here’s a FREE guide to show MY results from using Infinity! 

Infinitypreneur.com

Infinity Marketing Machine Daily Topics:
Monday – Character (Subject Matter Expert)
Tuesday – Content & Consistency
Wednesday – Midweek Motivation
Thursday – Infinity Customers
Friday – Big Money
Saturday – Try This!
Sunday – Week in Review

Posted on in 6- Saturday - Try This!, branding, Creative, Customers, marketing, Real world, Success tips, Tribe Building

TribeologyBlog.com – Episode #560 – Don’t Miss this Easy Way To Share Your Vibe.

Saturday: Try This

Never miss an opportunity to share your vibe.

Email, posts, websites… these are all great places to share your mission statement or history…

BUT look at this!

T-vineyardvines.png

Vineyard Vines uses their shipping box as an opportunity to create their vibe in your home.  You open the cover and they share their story, right there, under the cover.  It opens up to look like a showpiece!

Now, it might be hard or expensive to replicate this exact style of box…

BUT that doesn’t mean it’s impossible.

If you send a bill, include a small flier that shares your story, vibe, message… it’s “free” to mail something additional.

If you send a package – you can create a sticker and get a similar vibe!  Include your story in the package.

Use the same type of sticker and attach to your shopping bag.

There are endless ways to create this little bit of magic for your customers.

TRY THIS!

 

#doinginfinity

Tomorrow… come back for my episode on “Try This”!
PS:  Like my vibe? I want you to join my tribe! Begin with my quick and simple guide to understanding the 5C’s of the Infinity Marketing Machine.  I call it #doinginfinity.  Click Here and I’ll email you a FREE download.

Infinitypreneur.com

Infinity Marketing Machine Daily Topics:
Monday – Character (Subject Matter Expert)
Tuesday – Content & Consistency
Wednesday – Midweek Motivation
Thursday – Infinity Customers
Friday – Big Money
Saturday – Try This!
Sunday – Week in Review

Posted on in 4- Thursday - Infinity Customers, Customers, DoingInfinity, email marketing, marketing, Real world, Sales, Success tips, Tribe Building

TribeologyBlog.com – Episode #558 – Nerd Party!

Quote: “Possibilities do not add up. They multiply!”

Thursday: Infinity Customer

The fourth “C” of the Infinity Marketing Machine is Customer, more specifically Infinity Customer. This is a person that joins your tribe and stays.  They are very loyal and purchase items “over and over and over”.  We like Infinity Customers.

Now… the thing to keep in mind is this… Your Infinity Customer can leave at any time, so don’t neglect your relationship.

It’s important that the information you provide is useful… but the other thing that is important is that you provide items they want to buy!

I was looking on Pinterest a couple days ago and came across this!

Can you see why this is important for us to study?

This is an Infinity Product!  Remember, the infinity product is one that can be replicated over and over.  But I really like this because it’s niche based.  If you had a business of nerds as your base.  This is your product!

T Shirts for science loving introverts that apparently don’t like pants.  haha

But look at the significance.  It’s a gray shirt with different words under a common theme that is niche based.

YES.

Learn from this product – because as you want to make money and seek that $1/per month per person on your email list, the infinity product is critical to your success.

Next Step… sit down and brainstorm your niche and the type of product that is desired from your group, then provide it!  If needed, throw them a nerd party!

#doinginfinity

Tomorrow… come back for my episode on “Big Cash Small Change”!

PS:  Like my vibe? I want you to join my tribe!
Free Gift:  Here’s a FREE guide to show MY results from using Infinity! 

Infinitypreneur.com

Infinity Marketing Machine Daily Topics:
Monday – Character (Subject Matter Expert)
Tuesday – Content & Consistency
Wednesday – Midweek Motivation
Thursday – Infinity Customers
Friday – Big Money
Saturday – Try This!
Sunday – Week in Review

Posted on in 1-Monday - Subject Matter Expert, Content, Customers, DoingInfinity, infinity marketing machine, marketing, Social marketing, Social proof, Success tips, Tribe Building

TribeologyBlog.com – Episode #555 – The Important Reason Why You Need to Create Confidence to Build Confidence!

“The man who has confidence in himself gains the confidence of others.” Hasidic Proverb

Monday:  Subject Matter Expert

I picked today’s quote to help us all understand the important reason behind WHY we need to position ourselves as Subject Matter Experts.

Confidence.

Confidence is a simple word that is terribly complex.  We want to appear confident but at the same time not so confident that we are arrogant.  However, there is the danger of underselling our accomplishments in an effort to humble that creates a compeetitive disadvantage.

That’s why today’s inspiration is fantastic.

Use it as a tool to inspire confidence in your ability to inspire confidence!  (I couldn’t resist)

The first C of the Infinity Marketing Machine is “C”redibility.  It its our ability to create social proof with our tribe. We position ourselves as experts so that it builds the fundamental “trust” of know, like, and trust that is vital to bonding a tribe to you.

BUT… we know this.  We know that we should position ourselves as Subject Matter Experts.   We know that we should write a blog and “beef up” our About Me pages.  We know that we should share our knowledge… however, it’s uncomfortable OR seems like a time waster because we think, “who wants to know about me???”

It’s not about what you think, it’s about what your potential customers and potential future tribe thinks… they have ZERO confidence in you if you don’t tell them.

SO TELL THEM.

Spend the time to build the confidence that they need in you, and in turn you’ll find confidence in yourself.  And when you have confidence in yourself, others will have confidence in you… it’s like a big infinity loop.

 

#doinginfinity

 

Tomorrow… come back for my episode “Content & Consistency”!

PS:  Like my vibe? I want you to join my tribe!
FREE GIFT! Grab my guide: 6 Steps to Subject Matter Expert.

Infinitypreneur.com

Infinity Marketing Machine Daily Topics:
Monday – Character (Subject Matter Expert)
Tuesday – Content & Consistency
Wednesday – Midweek Motivation
Thursday – Infinity Customers
Friday – Big Money
Saturday – Try This!
Sunday – Week in Review

Posted on in 7- Sunday - Week in Review, Blog content, branding, Creative, Customers, DoingInfinity, marketing, Real world, Success tips, Tribe Building, week in review

TribeologyBlog.com – Week in Review – Episodes #549 to #554

Grab your free gift: The 5 C’s of the Infinity Marketing Machine

Sunday: Week in Review

 

In case you missed an Episode of Tribeology…  Here are the links to this weeks stories!

Remember:  Learn It. Do It. Profit.

NEW:  Grab my free guide to understanding the 5C’s of the Infinity Marketing Machine.  I call it #doinginfinity.  Click Here and I’ll email you a FREE download.

 

Monday – Subject Matter Expert – Episode #549 – Follow Me and I’ll Show You How to Use a Milestone for Credibility

Tuesday – Content & Consistency – Episode #550 – Tired of Blanket Results? I’m Not.

Wednesday – Midweek Motivation – Episode #551 – WHY You Can Have Success

Thursday – Infinity Customer – Episode #552 – Do You Have a Customer Loyalty Department?

Friday – Big Money – Episode #553 – Work on Increasing Value

Saturday – Try This! – Episode #554 – A Short and Sweet Post

Thanks so much for your interest in my ideas – to get more info, follow me… also if you like what you’re reading… I’d love to have you join me here:  start here! 

Make sure to grab my free app in both the App Store and GooglePlay: infinitypreneur

Thanks!

 

#doinginfinity

Big Money Small Change Success
Character + Content/Consistency + Goals/Motivation + Customers =
Tribeology

Would you do me a favor and join my “week in review” newsletter, that way, I’ll also be able to keep you posted on my progress of upcoming books, speaking events, etc…

Tomorrow… come back for this week’s episode on “Subject Matter Expert”!
PS:  Like my vibe? I want you to join my tribe! Begin with my quick and simple guide to understanding the 5C’s of the Infinity Marketing Machine.  I call it #doinginfinity.  Click Here and I’ll email you a FREE download.

Infinitypreneur.com